Upon entering your credit card details or completing the PayPal payment, you still need to authorize the transaction.
Written by Support
Updated over 3 years ago
When placing a premium or value advertisement, you may encounter the following error:
“Please authorize the payment and re-upload the photos.”
Written by Support
Updated over 4 years ago
To ensure the best browsing experience on the Just JDM Cars platform, cookies must be enabled in your browser. If you’re experiencing issues logging into your account, it’s likely that cookies are disabled.
If your login attempts keep redirecting you to the homepage without successfully logging in, follow these steps to enable cookies in your browser:
If you continue to experience login issues, consider clearing your cookies and cache or trying a different browser.
Some features on the Just JDM Cars website may not work correctly if you have an ad blocker enabled. To ensure the best experience, follow this guide to temporarily disable your ad blocker or whitelist Just JDM Cars.
There are many ad blockers available, so here’s a general guide based on your preferred browser.
Important: Just JDM Cars does not recommend using Internet Explorer. For a better experience, try Microsoft Edge or another modern browser.
Note: After disabling or whitelisting your ad blocker, refresh the page for the changes to take effect.
The Show Number button doesn’t seem to work when clicked.
Written by Support
Updated over 4 years ago
To protect our tribe members’ contact details from being widely spread online, we require potential buyers to express their interest by clicking “Show Number”, which then retrieves the seller’s best contact number.
However, some ad blockers may prevent this request from going through. To resolve this, please disable your ad blocker or whitelist the Just JDM Cars domain.
If you’re unsure how to disable or whitelist your ad blocker, don’t worry—we’ve got a guide ready for you!
Written by: Support
Updated: Over 4 years ago
Google Chrome may block cookies that share cross-site resources. This setting can prevent our login service from successfully signing you in. To keep your profile secure, we integrate our authorization services with a trusted third party to protect your identity and provide you with peace of mind. This allows our developers to focus on delivering more features.
Follow these steps to resolve the issue:
You should now be able to log in successfully.
If you are still experiencing login issues with Google Chrome after following these steps, please contact us.
Support Avatar
Written by Support
Updated over 4 years ago
With the launch of Edge, Microsoft has officially ended support for Internet Explorer. As a result, Just JDM Cars has decided not to support Internet Explorer as a compatible browser.
To fully experience the features available on the Just JDM Cars network, we recommend upgrading to Edge or any modern web browser.
You may need to disable or whitelist our page to enable some features on the Just JDM Cars site.
Written by Support
Updated over 3 years ago
Some features of the Just JDM Cars website may not function properly if you have Firefox Enhanced Tracking Protection enabled. Follow this guide to add an exception for our website and continue browsing smoothly.
Once you do this, the page will automatically refresh, and you’ll be ready to browse our website again.
This will only disable Enhanced Tracking Protection for Just JDM Cars, so your browser will remain protected against other potential threats.
And that’s it! If you’re still experiencing any issues while browsing, feel free to contact our Customer Solutions team for further assistance.
Support Team
Written by Support
Updated over 4 years ago
By default, Safari blocks cookies for cross-site resources, which can prevent a successful login on Just JDM Cars. To keep your profile secure, we integrate our login service with a trusted third party, ensuring your identity stays safe while allowing our developers to focus on delivering new features.
This guide provides steps for both Desktop (macOS) and Mobile (iOS) Safari versions.
Important: If clicking the “Log In” button takes you to a “Safari unsupported” message and you’ve completed the steps above, scroll to Step 6 and click “SHOW LOGIN” to proceed.
Important: If the “Log In” button redirects you to a “Safari unsupported” page after following these steps, scroll to Step 4 and click “SHOW LOGIN” to continue.
Tips for placing an ad online
The Just JDM Cars platform allows you to list a vehicle for free or choose a paid package for additional features. Here’s how we differentiate between private and commercial listings:
Private: You are buying or selling a vehicle for personal use, without any commercial intent.
Commercial: You are a business listing vehicles for sale on the Just JDM Cars platform.
Important:Commercial customers can still list vehicles on the platform. Contact our commercial sales team to explore your options.
At Just JDM Cars, we give you control over how your vehicle is presented to potential buyers. That’s why we ask for two descriptions when you place an ad—one for the web and one for our magazine.
This is your opportunity to provide a detailed and engaging description of your vehicle. The text here will appear in your online listing and be visible to anyone browsing our website. Be sure to include details such as the car’s history, modifications, key features, and any milestones.
The more information you provide, the better engagement your listing will receive, reducing the need for repetitive inquiries from interested buyers.
Every ad placed on Just JDM Cars will also appear in our magazine for two editions, starting from the next available issue. To keep our magazine well-organized and easy to read, we limit the text length for each listing.
Depending on your advertising package, the magazine description can range from 25 words for standard listings to 65 words for premium packages.
We require a separate magazine description so you can tailor your wording based on the available word count. As you type, a word counter will show how many words you have left according to your selected package.
⚠️ Important: You won’t be able to paste text into this field.
When the magazine is printed, your ad will be automatically placed in the appropriate category, and the magazine description you provide will be used to showcase your vehicle.
Written by Support
Updated over 4 years ago
When posting an ad on Just JDM Cars, it is necessary to specify a location so buyers know where the vehicle is located and can search for listings near them. After creating an account, you need to update some personal details, such as your location, before posting your first ad. Alternatively, we will ask for this information while you place your ad. Please note that the location should be where the vehicle is physically located, not necessarily your own current location.
If you receive the error “Unable to verify location.” when submitting your ad, make sure you have correctly filled in the location field.
If no location is saved under your account, the location you select for your ad will be applied to your account as well. You can update this anytime through your dashboard.
If you are unable to find your location in the search field, please contact us so we can assist in getting your ad live as soon as possible.
You can also allow your web browser to detect your location by clicking the “Use my current location” button above the text field. This may prompt a browser popup asking for location access, which you must accept to enable this feature.
Note: Automatically detected locations may sometimes be inaccurate, as they are based on your internet provider’s (ISP) exit point.
Written by Support
Updated over 4 months ago
At times, when submitting an ad on Just JDM Cars, you may encounter an error stating that images are required, even though you have already uploaded them.
This issue usually arises when the image size exceeds the allowed limit. There are two main restrictions:
To avoid this, we recommend converting images to .jpg format and keeping each file under 1MB.
Ensure that your images are in one of the following formats before uploading:
âś” .jpg, .jpeg, or .png
There are numerous tools available for image compression, and your device may already have one pre-installed, such as:
By optimizing your images, you can prevent upload issues and ensure a smooth ad submission process on Just JDM Cars.
At Just JDM Cars, we strive to provide a comprehensive selection of vehicle variations for you to choose from when creating an ad on our platform. However, due to the specialized and niche nature of our market, it’s challenging to include every possible vehicle variation.
If you can’t find your exact vehicle model or have a heavily modified vehicle that doesn’t fit the standard options, follow this guide:
You can manually override the available options when placing your ad. If a specific field doesn’t match, simply start typing your input instead of selecting from the dropdown, then press enter.
For example, let’s say you’re listing a 2020 Aston Martin Vanquish, but “2020” isn’t available in the “Year” field.
Important: Only fields marked with a red asterisk (*) are required.
If you’ve manually entered a value in a field but want to return to the standard dropdown selection, simply click “Go Back to Selection” to revert to the original method.
Notable changes of our website changes
Written by Support
Updated over 4 years ago